Engagements
What an SMB engagement looks like
A composite of the SMB buildout-and-technology engagement model we've delivered three to four times. Clients are anonymized; references and individual engagement details are available under NDA.
Featured Engagement · Commercial
Composite · References under NDA
SMB office buildouts & technology partner · Greater Boston · 3–4 engagements delivered to date
The same engagement model, delivered for three to four small and medium businesses. We take an empty space, build it out as a working office, orchestrate the move from the prior location, stand up the IT and operating layer, and stay accountable for the technology after the doors open. The list below is composite across the engagements — every line is something we've actually shipped.
Space Design & Furniture
Full office layout, placement of every desk, cubicle, conference table, and reception station. Furniture sourced through our trade accounts so the client gets the trade relationship without applying for it themselves.
Network, Security & Workspace Systems
Wi-Fi access points sized for the floor plan, computer ports at each workstation, power distribution planned around real seat counts. IP cameras, access control, conference room A/V, TVs with cable programming, and reception desk wiring delivered as one coordinated specification.
IT Vendor Setup
Fiber internet provisioned, phone system installed, billing set up across both — we own the vendor handoffs so the business doesn't.
Move Orchestration
Coordinated A → B moves with no business-day downtime. Done several times now — scheduled, packed, transported, and stood up so the business opens on Monday in a working office.
Brand, Web & Marketing
Color palettes, logos, and brand systems where the business needs one. Websites built for SMBs and marketing campaigns that follow — so the new office isn't the only thing the business shows the world.
AI & Back Office
AI reception (call routing, qualification, scheduling), automated marketing workflows, and social media pipelines. Bookkeeping handled through Intuit QuickBooks; payroll administered; payments wired through Stripe and WooCommerce; Printify and Etsy seller setups for the product-business clients.
Outcome
Three to four Greater Boston SMBs now operate out of spaces we built and moved them into — and the technology, the books, and the front office still run on systems we set up. One number to call when anything needs attention.
Office BuildoutMove CoordinationFurniture SourcingNetwork DesignPower DistributionIP CamerasFiber InternetPhone SystemConference A/VBrand IdentityWeb DevelopmentMarketing CampaignsAI ReceptionQuickBooksStripe / WooCommercePrintify / Etsy
Individual engagement summaries available on request.